Store Polices

Contact:

Telephone - (800) 858-8320
Fax - (717) 290-1585
Email - menninfctr@desupernet.net

 

Mailing Address

Mennonite Information Center
2209 Millstream Road
Lancaster, PA 17602

 

Store Hours

April - October: Monday through Saturday - 8:00AM - 5:00PM (Eastern Time)
November to March: Monday through Saturday - 8:30AM - 4:30PM (Eastern Time)
Sunday - Closed

 

Order Payments

  • Internet order may be paid with the following: 
    Visa, Mastercard, Discover and PayPal.
  • All orders are prepaid before any order ships.
  • Money orders and checks are subject to additional processing time.
  • Mennonite Information Center is required to collect 6% sales tax on all PA state sales.
  • Mennonite Information Center does not accept C.O.D orders.

 

Purchase Orders

Please fax (717)290-1585 or mail purchase orders to the above contact information. Please include the following information:

  • Billing and shipping info
  • Contact name, phone number and email address
  • Item numbers, descriptions, item's price, quantity, order total
  • Personal Check, money order, or credit card number w/exp. date
  • Authorized signature

For questions regarding purchase orders please contact Mennonite Information Center (800) 858-8320.

 

Shipping

  • Mennonite Information Center does ship outside of the U.S.A for an additional fee of $20.00.
  • Shipping charges are as follows:
    • up to $14.99 - $6.00
      $15.00 to $29.99 - $8.00
      $30.00 to $59.99 - $12.00
      $60.00 to $99.99 - $17.00
      $100.00 and over - $21.00.
  • Orders do not ship on weekends or holidays.
  • In stock items ship out within 5 business days.
  • For back orders Mennonite Information Center will contact you with an ETA before processing your order.
  • Shipments are sent Priority Mail. For accelerated shipping please contact Mennonite Information Center (800)290-1585 for shipping rates.

 

Returns & Exchanges

  • Items that are unused and in their original packaging may be returned for store credit or a full refund of the item's purchase price.
  • Refunds are made based on the item's value. Excluding the shipping and handling.
  • Defective merchandise will be exchanged for the same product.
  • All exchanges and returns must be requested within 10 days of receiving your order. Returns not meeting this requirement may be refused or subject to a 20% restocking fee.
  • Please contact Mennonite Information Center (800)290-1585 for return authorization and instruction.